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References

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Inaccurate medical records

Most Australian GP clinics aren’t using e-health records – 6th April 2016
Why aren’t more people using the My Health Records? – 24th March 2017
One in ten Discharge Summaries get Diagnosis Wrong – 6 minutes
Discharge summaries get diagnosis wrong
– Sydney Morning Herald 2013
Types of Medical Errors Commonly Reported by Family Physicians – Robert Graham Centre February 15th 2002
Assessing explicit error reporting in the narrative electronic medical record using keyword searching – Journal of Biomedical Informatics February – April 2003
Incidence of Adverse Events and Negligence in Hospitalized Patients — Results of the Harvard Medical Practice Study I – NEJM February 7th 1991
The hazards of hospitalization – BMJ Quality & Safety February 1st 2003
The Nature of Adverse Events in Hospitalized Patients — Results of the Harvard Medical Practice Study II – NEJM February 7th 1991
Electronically Screening Discharge Summaries for Adverse Medical Events – Journal of American Medical Informatics Association – July – August 2003
Medication errors and adverse drug events in pediatric inpatients – JAMA 25th April 2001
Error in Medicine – JAMA 21st December 1994
The frequency and nature of medical error in primary care: understanding the diversity across studies – Family Practice 1st June 2003

Excessive costs

Cutting a better drug deal -Stephen Duckett – The Gratten Institute – 5th March 2017
MEDI-VALUE: Health Insurance and Service Innovation in Australia — Implications for the Future of Medicare – Jeremy Sammut – April 2016
Trimming the fat: how we could save billions in the health system – Sydney Morning Herald February 12th 2016
Prostate cancer patients anger at paying huge bills despite health insurance – news.com
Australians pay more for healthcare than France, UK – ABC
Consumers Health Forum slams GP fee proposal – Sydney Morning Herald
Health Spending – patients baring higher costs – Flag Post
Cancer patient Tracy Ryan’s $60,000 bill
Cancer treatment in the Private sector – Norman Swan report
Corporate Health Care site by Michael Wynne
Elisabeth Rosenthal – New York Times – series on excessive costs, over charging and over servicing in USA hospitals
How waste is directly harmful to Patients – Kevin MD
The American Health Care Paradox – USA
Why 5% of patients create 50% of cost – Michael Bell, Forbes 2013
Medical Expenditures during the Last Year of Life: Findings from the 1992–1996 Medicare Current Beneficiary Survey
The American Health Care Paradox – Amazon – Elizabeth Bradley
Spending more and getting less for health care – New York Times – Pauline Chen MD
Australians paying 14 times more for prescription drugs – ABC News
Annual US healthcare spending hits 3.8 trillion – Forbes – Dan Mungo
This map of global health care prices shows Americans are getting ripped off – VOX – Matthew Yglesias
By the numbers, how much did Canada spend on health care in  2013? Carmen Chai – Global News
Tough choices: how to rein in Australia’s rising health bill – The Conversation – Stephen Duckett, Cassie McGannon
High Prices – The New Yorker – Malcolm Gladwell
Pharmacy industry gets fat on high profits – BBC – Richard Anderson
Explainer: evergreening and how big pharma keeps prices high – The Conversation – Hazel Moir and Deborah Gleeson
An MRI costs $1,145 in America and $138 in Switzerland. But Medicare could change that – Vox – Ezra Klein
21 graphs that show that America’s health care prices are ludicrous – The Washington Post – Ezra Klein
America’s Bitter Pill – Amazon – Steven Brill
Wasted – Four Corners – ABC – Norman Swan

Errors in primary care services

Primary Care’s Image Problem – New York Times November 12th 2009
Top Five Challenges Facing Doctors Right Now – Rendia April 21st 2016

Hospital errors

The Incident and Cost of Adverse Events in Victorian Hospitals 2004 – 2004 Medical Journal Australia
CareTrack – Assessing the appropriateness of Health Care in Australia – MJA
Health Complain Commissions – Time for a National Approach to Data Collection
Quality and Accreditation in Health Care Services – World Health Organisation
Adverse Drug Events and Medication Errors in Australia – International Journal for Quality in Healthcare
Identification of Doctors at Risk of Recurrent Complaints – British Medical Journal
The Quality in Australian Healthcare Study – PubMed
Medication Errors – Prevention using Information Technology Systems – BJCP
Medication adherence: WHO cares – PubMed Central
Health Insurers say some private hospitals offer costly and  sub-standard care – news.com
Medical Mistakes – a silent Epidemic in Australian Hospitals – ABC
Heart Attack Treatment depends on where you are – The Age
Lack of data create concern over true extent of Medical Errors – ABC
Public Hospital Boards Struggle with Patient Care and Safety – The Age
Australian Health System as bad as US on some Indicators – Sydney Morning Herald
GP referral letters for T2 patients full of Errors 6 minutes
National Road Toll 2013 ABC
The hand that holds the scalpel
Former Bundaberg-based doctor sentenced
Anaesthetist jailed for infecting patients with hepatitis C – ABC 2013
Bureaucrats weigh on health as as number of administrators blows out – The Australian 2016
One in twenty hospital deaths preventable – NHS choices
Berwick Review into Patient Safety – UK

Variation in Stroke Services Shock MP’s – The Independent
International Study – US leads in Medical Errors
Anatomy of a Tragedy – Texas Observer
How many die from Medical Mistakes in the USA? – ProPublica
When Healthcare makes you Sick – USA today
Six Frightening Facts you need to know about Healthcare – Forbes
Op-Ed The Culture of Healthcare Secrecy Harms Patients – Seattle Times
Count the Dead from Medical Harm – Huffington Post
Preventing Errors in Healthcare – A call to Action – PubMed
Bringing True Accountability to Healthcare – John Hopkins Medicine
Mirror Mirror on the Wall – how the performance of the US Health System compares internationally  – The Commonwealth Fund
Missed hypothyroidism diagnosis uncovered by linking laboratory and pharmacy data – NCBI 14th March 2005
Data and statistics – World Health Organisation
Multistate Point-Prevalence Survey of Health Care–Associated Infections – NEJM March 2014
WHO Surgical Site Infection Prevention Guidelines – World Health Organisation
Hand washing stops infections, so why do health care workers skip it? – May 2016 The Conversation
New System for Patients to Report Medical Mistakes – New York Times

Hospital acquired infections

HAI Data and Statistics – Centers for disease control and prevention-  January 9th 2018 USA
Here’s how many people get infections in Australian hospitals every year – The Conversation 16th August 2017
The burden of healthcare-associated infection in Australian hospitals: A systematic review of the literature – Infection, disease and health – Volume 22, Issue 3, September 2017, Pages 117-128
The impact of hospital-acquired bloodstream infections. – Emergency Infectious Diseases. 2001 Mar-Apr; 7(2): 174–177.
Hand hygiene Australia – National data 2017
What Are Nosocomial Infections? – Healthline newsletter October 24, 2016
Nosocomial infections – Continuing Education in Anaesthesia Critical Care & Pain, Volume 5, Issue 1, 1 February 2005, Pages 14–17

Books by patients and health professionals

By patients and relatives
Without Due Care – Therese Mackay
Through a glass darkly – Caroline Jones
The Phoenix Rises – Colin McGill

By Pharmacists
How Safe is your Prescription? – Ken Lee

By Doctors
Unaccountable – Marty Makary 
The Patient will see you now – Eric Topol
Making the cut – Mohamed Khadra
The Patient – Mohamed Khadra
Terminal Decline – Mohamed Khadra
Being Mortal: Medicine and What Matters in the End –  Atul Gawande
Vital Signs: Stories from Intensive Care – Ken Hillman
Damned if I do – Philip Nitschke
How Doctors think – Jerome Groopman

By nurses
Get well soon – Kristy Chambers